We’ve all heard of digital skills training, but what does it really involved, and is it important in today’s world? The majority of people know how to turn on a computer and use it. So, why is digital training even needed? Technology is changing at such a fast rate most companies can’t adapt quickly enough. The way we work, communicate with each other and our marketing strategies have all changed drastically and are continuously changing. To keep up with these changes, you’ll need a team that has sharp IT skills and are prepared to develop them further. Finding individuals with the desired skills may be challenging that is why if you can’t find them, make them.
It comes as quite a surprise that numerous researches indicate that quite a high number of individuals lack the full set of basic digital skills, while others are even further from having a complete set of digital skills. So, what are the most important digital skills that employees should have covered? Firstly, we will start off with an easy one: Device setup. This doesn’t just involve switching on/off the computer but also logging in and being able to set up WIFI from various devices and mobile data. The next important skill is communication. Knowing how to use email and other communicating apps just as WhatsApp is an important step. Many businesses communicate with external individuals through email and other digital means so knowing how to send multiple emails at one go and attaching files is crucial. Collaborating with other businesses or even between departments within an organization is a necessary skill. Online collaboration allows users to share, upload and work on documents together. Your team should be able to comfortable maneuver these applications. Processing information is another skill that will continuously be utilized in an office environment. Users should be able to seek information, verify its legitimacy, and organize it in a suitable manner. After this user should also be able to store the data and back it up. This is where cyber security steps in. Having a basic understanding of viruses, malware, and unsecured sites will save your company a lot of trouble and money. Also, understanding how to secure and protect data is important when dealing with sensitive and personal data. The final basic skill we want to cover is knowing how to navigate eLearning sites. These pages can be used in the training of your team thus your team needs to be able to functionally use and engage with these sites.
Digital skills training doesn’t just involve covering the basics for the sake of knowing the definitions but the point is to enhance knowledge and refine skills in the hopes of making the work place a more efficient zone.
